Exclusive for Citibank (Singapore) Cardmembers for 10% off on AIRSIMe credit
AIRSIMe Offers:
• Citibank (Singapore) Cardmembers get to purchase AIRSIM Prepaid Card for 10% off on AIRSIMe credit
Step 1: Add the AIRSIMe eSIM Credit product to cart
Step 2: Enter Promo Code "CITIESIM"
Step 3: Checkout
Terms and Conditions:
- The Promotion Period is valid from 1 October 2024 till 31 October 2025.
- Payment must be charged using Citi Credit / Debit Card.
- Promotion Code "CITIESIM" must be applied upon checkout in order to enjoy the discount.
- Promotion is not valid conjunction with other ongoing promotions, unless otherwise stated.
- For enquiries, please contact AIRSIM customer service at +65 6838 7737, WhatsApp +65 9229 5935 or email to [email protected]
- Citibank and AIRSIM reserve the right to amend, append and remove the promotional terms and conditions without prior notice.
- Citibank's and AIRSIM decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
- Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with AIRSIM.
- Citibank and AIRSIM reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time. In addition and without prejudice to the foregoing, AIRSIM reserves the rights to amend their fares, and terms and conditions relating to their sale of flights/packages without prior notice.
- "Citibank" refers to Citibank Singapore Limited and “AIRSIM” refers to Shinetown Telecom (S) Pte Ltd.
About AIRSIMe :
AIRSIMe is an "eSIM" that provides you mobile data at local rates in over 100 destinations. The eSIM can be downloaded instantly to your device over the air (OTA) via our AIRSIM APP or by scanning a QR code.
AIRSIMe Credit and Account
Upon receipt of your order, an AIRSIMe account will be set-up and you will be notified in email. The AIRSIMe Credit will be shown on the AIRSIMe front page of AIRSIM App and can be used for purchasing data and voice packages in App. The expiry date of AIRSIMe account will be extended 1 year automatically from the date of purchase of any data package.
To Receive a AIRSIMe eSIM Credit
Download “AIRSIM ROAM” App and register an AIRSIMe account. Fill in the registered AIRSIMe account number on this page and we will load the credit to your designated AIRSIMe eSIM account.
Check Phone Compatibility for eSIM
To check if your phone supports eSIM function, go to Phone Settings > Connections > SIM Card Manager > Add eSIM. If the “Add eSIM” option is available, it means that your device supports eSIM.
Purchase Data Package
Simply select the destination, duration and effective date via AIRSIM App prior to your every trip, pay the balance by credit card in App, then confirm at checkout page.
AIRSIMe Balance and Expiry
The balance in the AIRSIM account can be used to purchase data and voice packages in App.The AIRSIM account has 1 year validity after first registration in AIRSIM App. The expiry date will be extended 1 year automatically from the date of every purchase of data package or top-up.
FREE 30 min AIRTALK Talk-time
Each data package comes with 30 min FREE AIRTALK talk-time, enables you to receive calls after call diverting and make calls to destination country & call back hometown (incl. landline) via our AIRTALK App while you’re overseas.
Notes
- The balance in the AIRSIMe account can be used to purchase data and voice packages in App. The AIRSIMe account has 1 year validity after first registration in AIRSIM App. The expiry date will be extended 1 year automatically from the date of every purchase of data package or top-up.
- Except for 24 / 48 Hours Data Package, the daily data usage time is from Singapore time (GMT+8) 00:00:00 to 23:59:59. There is no pro-rata calculation regardless of the activation time of data service. 24/48 Hours Data Package is a continuous 24/48 Hours session starting from service activation.
- AIRSIMe only works on unlocked mobile phones and tablets, but not on pocket WiFi device (MiFi). You can do Tethering to share the data service.
- Fair Use Policy (FUP) applies in many overseas mobile operators. We recommend that you use free WiFi for tasks that require high data usage.
- If the capacity of your purchased data package has finished or almost finished during the trip, you can select "Buy Extra Data" button from the APP and follow the steps as instructed, the data capacity will be topped-up at once. Please note that such "Buy Extra Data" function is only available within 120 days from the date of activation of the data package and only applicable to certain AIRSIMe data packages.
- If the downloaded eSIM is expired for "Buy Extra Data" or not available for "Buy Extra Data" option, you can simply buy a new AIRSIMe data package again.
24/7 Customer Service Support
Facebook Messenger: m.me/airsimroamsg
WhatsApp: +65 9229 5935
LINE Official Account: @airsim
WeChat ID: AIRSIMROAM
Email: [email protected]
Tel: +65 6838 7737 (Monday to Friday, 9 am to 6 pm)